MAHMOUD ELMAGHWRY SHABAAN SOLIMAN
Public Relations Manager
Profile summary
A results-driven Public Relations and Marketing Manager with over 10 years of experience in crafting and executing integrated campaigns that consistently elevate brand presence, drive engagement, and expand market share. Proven track record of leading cross-functional teams, managing high-impact projects, and fostering strong stakeholder relationships. Experience in hospital Public Relations and Reception, and Hotel Front Desk Agent roles significantly strengthened capabilities in direct public interaction, empathetic communication, and ensuring positive stakeholder experiences.
Key skills
Professional experience
Directed comprehensive PR and marketing strategies to strengthen brand identity and customer engagement. Led new product launches and managed crisis communications to protect and promote brand image. Secured media and influencer partnerships that amplified brand messaging across digital and traditional channels. Managed campaign budgets, tracked KPIs, and reported outcomes to senior leadership. Fostered a performance-driven team culture and mentored junior PR professionals. Leveraged social media platforms and content marketing to boost customer retention and online reach.
- Directed comprehensive PR and marketing strategies to strengthen brand identity and customer engagement. Led new product launches and managed crisis communications to protect and promote brand image. Secured media and influencer partnerships that amplified brand messaging across digital and traditional channels. Managed campaign budgets, tracked KPIs, and reported outcomes to senior leadership. Fostered a performance
- driven team culture and mentored junior PR professionals. Leveraged social media platforms and content marketing to boost customer retention and online reach.
Managed public image and communication strategies to elevate the hospital’s community reputation. Developed targeted PR campaigns promoting hospital services and health programs. Drafted and distributed media content, including press releases and patient stories. Coordinated press events, managed media relations, and addressed public inquiries. Played a key role in crisis communication planning during medical emergencies. Collaborated with healthcare teams to design patient education initiatives.
Delivered exemplary guest service and supported front-office operations. Handled check-ins, reservations, and guest requests with efficiency and professionalism. Ensured a welcoming environment and promptly resolved guest issues. Maintained accurate records and coordinated with internal departments to ensure seamless guest experiences.
- Delivered exemplary guest service and supported front
- office operations. Handled check
- ins, reservations, and guest requests with efficiency and professionalism. Ensured a welcoming environment and promptly resolved guest issues. Maintained accurate records and coordinated with internal departments to ensure seamless guest experiences.